My favourite pages
Loading GIF
Support topics

Need help in something? Take a look at our support area for your answer.

Find out more

Quick content survey

As your feedback helps us improve our content and services, we'd appreciate it if you can spare a few moments to respond to the following statements.

Cash interest explained

You will receive interest on balances in your platform cash account at the prevailing rate.

Embark Investment Services Limited acts as the custodian for investments on the Willis Owen platform and is one of our strategic partners that provides our Willis Owen ISA, GIA, Junior ISA and SIPP.

Embark places cash with a number of banking partners for safekeeping and to provide the potential for you to earn interest on money in your platform cash account. By managing cash in this way, it aims to provide better protection and a higher overall level of interest than if all funds were placed with a single bank.

The rates of interest paid by banks will vary. Embark retains a portion of the interest earned to cover its costs in managing platform cash.

Current Interest Rate

The table below shows the current customer interest rate payable on cash balances along with the amount of interest retained by Embark. The customer interest rate shown is that after accounting for interest retained by Embark:

Date From Customer Interest Rate Interest retained by Embark
25th March 2024 2.46% 1.75% - 2.00%

Embark can change the rate of interest at any time and it reviews the position at least quarterly. Interest is calculated and accrued daily and is credited to your account on the first of each month. If you transfer out, accrued interest is applied at the point of transfer. We will inform you if and when the interest rate changes as soon as is practicable.

Interest retained

The table below shows the yearly equivalent rates of interest Embark expects to pay based on a range of possible yearly interest rates it may earn.

Interest Embark expects to earn Customer Interest Rate Interest retained by Embark
0-1% 0 – 0.46% 0 – 0.54%
1-2% 0.46% – 0.94% 0.54% – 1.06%
2-3% 0.94% – 1.46% 1.06% – 1.54%
3-4% 1.46% – 2.02% 1.54% – 1.98%
4-5% 2.02% – 2.61% 1.98% – 2.39%
5%+ 2.61%+ 2.39%+

Historic Interest Rates

To see details of historic customer interest rates, along with the amount of interest retained by Embark, click here.

Meet Martin Scott

Martin Scott

As with many IT people, I got here because I found I was good at it, rather than it being my original goal when leaving full-time education.

I started out back in 1978 with what was then called Austin Rover Group as a Technical Apprentice. After qualifying as a Mechanical and Production Engineer and spending a few years in the thick of a fast-paced, can do (if not must do) environment, I found my skills were very transferable and ended up in Financial Services.

During my time in Financial Services I have worked in both employed and consultancy positions at Midshires Building Society, Clerical Medical Investment Group, Coventry Building Society and Egg Bank, to name but a few.

I am passionate about delivering outstanding Customer Service powered by technology. Our staff need to concentrate on having brilliant conversations with Customers and with effective systems, they are better placed to do this.

We need to listen to the voice of our Customers and build our processes and systems in a way that is sensitive to their needs and the needs of regulatory framework we work within.

When time allows, I'm passionate about playing Tennis and I think I've got quite good at it.

Martin
Head of Operations

Connecting...

Checking for available agents.